You are preparing a product launch and want to go through the 7Ps of marketing. You can only remember four. A colleague asks why a project is delayed again and again; a fishbone diagram would help the team organise the possible causes, if anyone remembered the six categories.
The knowledge is there. You learned these models, or you could learn them in an afternoon. What is missing is access: the right model is never available at the moment you need it. Nobody opens a 600-page textbook when a decision has to be made. So people search the web, find three versions of the same model, and choose one at random.
