Shipping and Delivery Information

This information applies to physical products. Digital-only products do not require shipping.

Stock availability

The Physical MBA Deck and the physical part of the Complete MBA Toolkit are sold from available stock. Current availability is shown on the relevant product page.

Any promotional price, eligible product, expiry date, or combination rule is shown with the relevant offer. The final eligible price and currency are confirmed at checkout. If checkout differs from the displayed offer, do not complete the purchase and contact support@bizdeckspro.com. We always reply within 24 hours. That is our promise.

Digital access

Digital access is provided only when it is included with the purchased product. Included digital access is ready right after checkout. The relevant product page states what is included.

Shipping methods and costs

Standard shipping with tracking is free for every order, to every destination we ship to. Faster carrier options, where available, are chargeable and shown at checkout.

Dispatch and delivery estimates

In-stock physical orders are dispatched on the next business day after payment confirmation and receipt of complete delivery information. This is a dispatch commitment, not a next-day delivery guarantee.

Delivery estimates start after dispatch and are not guaranteed. If delivery is delayed, contact support@bizdeckspro.com so we can investigate and provide the latest available status.

Where applicable consumer law gives you rights when goods are not delivered within the agreed period, those rights remain unaffected.

Delivery information

Customers must provide complete and accurate delivery information. If incorrect information supplied by the customer causes a shipment to be returned, reasonable additional delivery costs may be charged where permitted by law. This does not affect rights where BizDecks or its appointed carrier caused the problem.

Import charges

For physical deliveries outside the European Union, destination authorities or carriers may charge import duties, import VAT, customs-clearance fees, or handling charges unless checkout expressly states that these costs are included.

Lost or damaged shipments

When BizDecks appoints the carrier, BizDecks remains responsible for the physical product until the customer or a designated recipient receives it, except where applicable law provides otherwise because the customer independently selected and appointed a carrier.

If a shipment is lost or arrives damaged, contact support@bizdeckspro.com. We will investigate and provide the appropriate remedy under applicable law.